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June 22, 2011

Once more unto the… cloud?

Filed under: Dartmouth College,IBM,Technology — Peter Arnold

Apologies for the long drought in blog updates.  Aaron Burr once said, “Delay may give clearer light as to what is best to be done” which may explain why Alexander Hamilton took the first shot in their duel.  But it’s not great advice for blogging.

Two events in the computing world this past week show that Serenditpity is more than just a well-known Manhattan eatery. IBM commemorated its 100th anniversary and Google issued its first foray into consumer hardware since last year’s Nexus One disaster.

First up, IBM.  Thirty years ago, Bill Gates offered to sell IBM the rights to the precursor to the Windows OS for about $100,000.  IBM refused, not comprehending the idea of profits in software outside its OS/1.  The driving principles in IT for the next generation offered a cruel lesson. By the late 1980s, minicomputers had pushed aside mainframes since VAXes were about a third the cost of an IBM 3090 and smaller too.  By the mid-1990s, PC’s had eclipsed minicomputers since they were about a third the cost of a VAX.

IBM’s saving grace was bringing in Dartmouth grad Lou Gerstner in 1993, whose approach to business (and himself) was so amoral that he had served on the board of a well-known cancer advocacy group only to resign to become head of RJR Nabisco.  But Gerstner understood computing’s changing dynamics, quickly reversing John Akers’ disastrous idea of quasi-autonomous divisions pursuing conflicting goals.  Instead, Gerstner killed OS/2 and turned the company’s focus to high-margin client services. (By 2004, his successor spun off the PC business to Lenovo.)

So here’s where tomorrow’s fun starts: As Walter Mossberg writes in today’s Wall Street Journal, Google’s new Chromebook computers are:

“essentially full-screen Web browsers designed to do everything via the Internet. Instead of using traditional programs, you will rely on ‘Web apps’ accessed through the browser—email programs, word processors or photo editors, for example.”

Among the benefits, notes Mossberg:

Because all your apps, settings and files are stored in the cloud, if you lose your Chromebook, or wish to use someone else’s Chromebook, you can just log into your Google account and all your stuff will appear on the new machine.

Google automatically updates the operating system, so you don’t have to deal with manual updates.

Look at the numbers driving this and the logical outcome.  Unlike certain industry observers, numbers don’t lie.  Depending on a company’s infrastructure (OK, a big “if”), cloud-based computing costs are at least a third cheaper than the cost of a PC, once you include the time and cost of customizing software, keeping it current, and adding security.

If the mainframe-to-VAX-to-PC experience holds, within another five years, the savings will approach 80 percent.  So if you’re in college now with your heart set on joining an IT department, your odds are about as good as beating the house at Caesar’s.

By that time, server farms such as what Apple is about to bring online in North Carolina to power iCloud will have proliferated globally, as will fast, low-cost M2M wireless connections.  At that point, your data is going into the cloud, backed by 256-bit encryption which isn’t perfect but is still far preferable to today’s system.

The Chromebook will not be a commercial success because consumer habits, especially in technology, are not conditioned for changes this radical, unless the company peddling it is based in Cupertino.  But cracks are in the Titanic’s hull and water is seeping in.  In another five to six years, Microsoft’s Office and Windows will evoke memories of Ozymandias, which is too bad insofar as Windows 7 is actually a worthy competitor to Snow Leopard.  But it is too little, too late.

June 15, 2011

Conan serves an ace

Filed under: Dartmouth College — Peter Arnold

The secrets to writing a great speech aren’t exactly on par with the Nazca Lines: Research your audience, recognize what they want to hear, and use a little humor. Aristotle might quibble with that but he didn’t have to contend with YouTube. More importantly, speakers need to navigate the inevitable Scylla and Charybdis involved when speaking about one’s own accomplishments: Don’t try to separate yourself from the audience by creating an unrealistic image of your experiences, yet do not debase your accomplishments in pursuit of a false image of yourself. (Mitt Romney, call your office.)

All of this makes the commencement speech that Conan O’Brien delivered at Dartmouth College last weekend so remarkable. His humor was biting and obviously written specifically for the occasion. The self-deprecation was genuine yet not so frequent as to be eye-rolling. Most importantly, he eschewed the most overused message in college graduations (“Reach for your dreams”) in order to explain something truly valuable and useful: how to come back from failure.

My former boss, the late Amb. Jeane J. Kirkpatrick, spent her career as a professor at Georgetown University and was no stranger to the college graduation circuit. She once told me that the most common response she heard from her former students about their graduation was, “I remember everything that happened except what the graduation speaker said.”

For those who just want humor, the speech’s first 15 minutes will suffice. But for everyone else, the most worthwhile comment occurs at 20:53:

It is our failure to become our perceived ideal that ultimately defines us and makes us unique…. If you accept your misfortune and handle it right, your perceived misfortune can become a catalyst for profound reinvention.

Most commencement speeches are a combined sea of blather. Conan’s speech last weekend was a refreshing reminder that the most unlikely of speakers often produce the greatest memories – even if they’re speaking from behind a tree trunk.